Charge a monthly fee for software, don't chase ads or scale
Sam argues the hard part of a productivity tool is monetization, and that the Superhuman/HEY model of simply charging a monthly fee, which he never thought would work, is 100% the right move over ad-supported or scale-first plays.
“but it's something that Superhuman and HEY are doing that in a million years I never thought would work, but I now completely agree, is charging money for it. Like, you know, like most people will be like, yeah, we'll make money from advertising, or we'll get like a billion users and hopefully something turns out. But I think monthly fees for services like this is actually 100% the way to go.”
Steal thisCharge a monthly subscription from day one instead of defaulting to ads or a free-now-monetize-later plan.