Toast

Finish the QR-code ordering loop American restaurants left half-built

Having lived in China, Cai notes US quick-service restaurants stopped at QR codes that just show a menu, while in China the same code lets you order and pay (via Apple Pay, Venmo, Cash App); he argues a player like Toast should connect that final transaction step.

“Like right now, the issue, like right now the innovation on menus and ordering has on quick service restaurants has ended at a QR code showing you the menu. Like, I don't know why anyone— like, Toast should do this. Like, they should just connect the final step, which is like actually let them transact. And this is how like every restaurant in China works, whether it's a high-end one or a low-end one.”

Steal thisConnect QR-menu scanning straight to ordering and payment, the way Chinese restaurants already do.