EPISODE
121

#121 - So You Made $100m...Now What?

Oct 21, 2020·61:00·Sam & Shaan·Listen·AppleSpotify
0:0030:3061:00
15 moments · 225 paragraphs · synced to the second
SAM

Okay, we're live. Before we get into this, do me a favor, everyone. Google My First Million iTunes, leave a review, and then me and Sean will read the reviews tomorrow and tell us what you want us to talk about. So you guys can give us some ideas. I've been reading the reviews a lot.

SHAAN

Yeah. Uh, you just tweeted out a great review. You want to talk about that?

SAM

Yeah. So someone tried to insult Sean and I and they said, I don't have it up.

SHAAN

I got it right here. 2-star review from Gliding Over. It says, these two hosts are an amazing example. That's the bold part because it bolds like the headline. And I was like, oh, this is great. What's, what can go wrong? So it says, these two hosts are an amazing example of how someone can be totally mediocre, below average in everything and still achieve unreasonable success if they are free of self-doubt and shameless enough.

SAM

Yeah. So this review person clearly trying to insult us as being confident when we shouldn't be confident.

SHAAN

And I say, well done insult too, right? A little, you know, a little no-look insult, a little no-look pass.

SAM

I thought it was great. And I tweeted it out as like a smug way to be like, you know, fuck you, we don't care. And it's, it's been retweeted and clicked on like 5 or I don't know how many, 500 times maybe. And people thought I was serious and it was an inspirational, just do it, which that's not what I was going for.

SHAAN

Yeah, because you tweeted out, you go, yeah, 100%. This guy's review of my podcast just summarized a lot of what I believe. You can suck at so many things and still crush it if you're confident. I don't get why this is a 2-star review. That's okay though. Thank you, listener. And I think people were defending, taking it as an inspirational moment, although you were just trying to be a smartass, which is great.

SAM

Yes, it was a smartass comment. That's okay. I read our reviews constantly and that's like been the easiest way to understand what we should make each week. Right. By the way, do you want to recap anything that we did in the last 10 days? I feel like we've had a pretty strong or interesting 10 days.

SHAAN

Yeah, fucking guest game strong, man. We had the president of Shopify, we had CEO of Lambda School, we had Josh Elman, who's like kind of like a growth god in Silicon Valley. Uh, do we have anyone else?

SAM

Trump tax lady.

SHAAN

We had the Trump— we had Tax Girl come on. Who else do we have?

SAM

We had one more, I think.

SHAAN

Uh, I'm forgetting somebody, but yeah, we went hard on guests, which is always like, you know, fun but, but bad at the same time. Like, I love having different people on, then at the same time I feel like it doesn't have that same tempo that we usually get with the ideas kind of riffing because we're, we're self-sufficient, um, which is important.

SAM

When we have these guests, we're definitely reliant on their gold. But a few highlights were, what's the Lambda School guy's name?

SHAAN

Austin. Austin.

SAM

Yeah. Great dude. Really like him. He's a smartass online, but he's a great guy in person.

SHAAN

Yeah. I like him. What was one of the things you remember from that? I know one where you were like, what are the odds that this fails? And they've raised their Series C, they've raised hundreds of million, $150 million or more. And he was like, probably like 50%, which I think was an honest and probably surprising answer for a lot of people of like, look, there's still a 50% chance this just flops. This is— this fizzles or more, more likely not fizzle, like crash and burn.

SAM

But, you know, some of the success in this podcast, I said, you know, with this business, like if it doesn't do well, it's just going to make like pretty good revenue and pretty good profit forever. Right. If it does well, it's going to maybe going to be huge.

SHAAN

What do you mean?

SAM

Yeah. Yeah. I was like, what about you? What's the low end, high end, mid end outcome? And he goes, well, it's probably, it's maybe going to be massive or it's going to just completely bankrupt. And I was like, oh, okay, awesome. At least you know the game you're in.

SHAAN

Yeah, I like that.

SAM

I also liked how he told me about the ACT and SAT business. I actually did research on this. There's a company launched by this young woman who used to work at GLG, that consulting thing. And I forget the name of it, but they've raised a lot of money and they're trying to build a new standardized test. So I think that's bold and I love that. So that's certainly my highlight. Let me look it up.

SHAAN

But while you do that, the other thing I liked from his was the Mormon mission. I don't know if we spent way too much time talking about that, but that was the most interesting part to me where, A, I'm just like, that's not my world. I've never considered doing a mission like that. I didn't know what actually it entails. I knew people go on it, but I didn't know, so how does this shit work? And he was like, he made it sound like it's fucking like Harry Potter where it's like, you know, an owl comes in with a piece of paper and now you get, you read the piece of paper, it's like you're going to the Ukraine, and then you go to Ukraine and you need to first learn to speak Russian and then convince, you know, some number of people, you know, that Jesus is, is, is it. And I was like, whoa, that's, that's an insane thing that like is just normal in your culture, in your life. And, uh, and also what an insane amount of like discipline and resilience and like What a formative thing to do where you're like, "Okay, I have to sell one of the hardest things. I have to live alone. I have to learn a new language. I have to do this 12 hours a day." That's not easy. And I thought that was really interesting as a boot camp for future business.

SAM

Yeah, I liked how he was talking about that. I just found him to be almost like a common man, like an everyday man, but at the same time, very stoic, pretty brave. He was definitely an inspirational character. And that company's called Embellish. And without doing too much research, it almost is like they're using video games to come up with a test to see how smart you are, something like that. I oversimplified it, but raised a lot of money. Quite interesting.

SHAAN

Probably don't make your standardized test service sound like the word embellish, but okay.

SAM

Yeah. And then we had Josh.

SHAAN

The application fees thing. Yeah. How some colleges bringing in $10 million a year just on application fees.

SAM

Yeah. And he was like, "There is no solution," or something like that. I also liked Josh Elman. Josh Elman has done a bunch of interesting things, but he's worked with a lot of titans. And I found that to be incredibly fascinating of him working with those types of people. And I felt like a douchebag because I was like, "All right, Josh, enough about you. Tell me about all the people you worked with." Yeah.

SHAAN

Hey, thanks for coming on. We'd love to talk to you about the great men you've been surrounded by and hear what they're like.

SAM

Yeah. Everybody loves that, right? It was so interesting.

SHAAN

Yeah, and he's a good sport about it. He didn't mind that the attention wasn't on him, which I think is kind of what you need to be to be like, "All right, I'm going to have a big impact, but not be the CEO and founder." It's like you kind of have to be low ego in order to do that role and have that career. And then he didn't take it personally when we were like, "Hey, tell us about the Hero founder. We want to know what they're like too." I thought that was great.

SAM

He was insightful. We have a few topics, one that you just put on, but I want to talk about. Yeah. Tell me. Okay. So it's a—

SHAAN

go ahead. You're talking about Hoppin.

SAM

Hoppin.

SHAAN

Okay. So I put on this sheet, this is what you guys missed before we started recording. I wrote Hoppin, $2 billion. And Sam's like, Hoppin, the events thing? No. What? And so why was that your reaction first?

SAM

It's— we're saying it— well, it's Hoppin, H-O-P-P-I-N. Yeah.

SHAAN

What am I saying? I said something else?

SAM

I said it wrong. I think I said it wrong. So why did you write $2 billion? What's going on?

SHAAN

They're rumored or reported to be raising at a $2 billion valuation, and this is within 18 months of launch.

SAM

What? Okay. So David, Dave, the guy who helped start it, I think he's a co-founder. I don't know if he's like the guy or second. He's listed as co-founder. He wrote for me for Trends when we first launched.

SHAAN

Wow. Okay. So it says the CEO is this guy, Johnny Bouroufarat. I don't know how you say that. So who's Dave? Tell me about Dave.

SAM

Uh, what was his last name? Um, let me— I forget his last name. He, he was just a, uh, he wrote, he was a freelancer. He's in the Trends group. And, uh, I met him online because he had this medium. Dave Schools. Dave Schools. Dave Schools. Is he the founder?

SHAAN

He's a head of marketing.

SAM

Um, and I thought it said co-founder, um, on his LinkedIn. Let me see. Head of marketing. Um, Let's see. Sorry, folks. Head of— oh, it says head of marketing. Before it said co-founder.

SHAAN

Perfect. Like, I love you and you're great and you're definitely part of like the early team, but like let's come up with a word that like— I've done that before where I oversold what I did before in the past and I'm like, trust me, it's a slippery slope. You don't wanna do it 'cause the place where you're trying—

SAM

No?

SHAAN

Okay. So what's interesting about Hopin is obviously COVID shut down the kind of conference industry globally. So there had to be something, right? Zoom and Zoom, or something better than Zoom that's for conferences. And I saw this because there's this guy— do you know Semil Shah?

SAM

Yes, I do. Well, I, I don't know him, but I, I know who he is.

SHAAN

I don't know him personally either, but, uh, you know, fellow brown guy in tech. And he does this thing every year where he tries to call one breakout company. So I'll just take you through. So like, you know, to be clear, these are companies that are always already doing well, right? So he's not like calling them before they're doing well, but he's basically saying like, of all company's doing well this year, this is the, like, the golden goose company, uh, that's really breaking out. So 2012, he picked Stripe. 2013, he picked Snapchat. 2014, he picked Slack. Um, didn't do 2015, didn't do 2016. 2017, he did Coinbase. Um, 2018, Airtable. 2019 was Superhuman. And for 2020, he picked Hoppin.

SAM

Yeah, good hit rate. I mean, 100%. He's right every single time.

SHAAN

And even if you had invested in all of those at that time, at whatever high valuation they were, you still would have been— you still would have done great because they've— they just continued to grow like monsters. Maybe not superhuman, but— so it's interesting because the conference industry basically got slammed with COVID Something had to come about, come out as a solution. A whole bunch of people tried. It looks like this is where the momentum is going, is to— is to hop in. I didn't know about this. I didn't realize this was getting that big, um, like a $2 billion valuation in such a short amount of time is pretty incredible. And I haven't used it yet.

SAM

Have you? Yes. I tried signing up. I tried making an event for us. When you and I were on that kick, we looked at Run the World and we looked at Hopin. And frankly, I couldn't figure it out. Run the World, sorry folks, it was not good, but they were early, so it might be a lot better now. Hopin looked a lot cooler, But it was— when did we do this? It was like right at the beginning of COVID Yeah. And Hoppin really wasn't that good either yet.

SHAAN

Right. And so, so they seem to have— they said they had tens of millions a year in annual recurring revenue already. And I think they had like hired 150 people this year or something, something insane going from like 10 people to 180 people.

SAM

So where's this data coming from? From their deck?

SHAAN

This? No, this was in like the news when people were talking about How much revenue do they have? It said tens of millions in ARR. That's what I saw. I don't know what that means.

SAM

So this is what's interesting to me is that this is like a lesson that I hate. It was hard for me to learn and I bet, I don't know, for sure it was hard for you to learn. It was expensive for you to learn, which was that the market is far more important than your product. And it doesn't matter how cute or how cool you want your shit to be. Yes, the market will pull it out or it won't.

SHAAN

Another way of putting that is, as a founder, you like to think that you are the, the controller, you're making shit happen. You're a surfer and you're catching waves and you're trying to surf that wave. And like, yes, you don't want to get eaten up, you got to be good at surfing, you got to know how to time the waves and whatnot. But, um, the size of the wave matters a hell of a lot more than, uh, you know, how good you are as a surfer.

SAM

And it doesn't mean that you can't make other stuff work. Like for example, like the market for like sushi is not like crushing it or growing like crazy, but it's like big enough that you could brute force your way and make something badass. Same with Bebo. You could have figured out some way to brute force your way and make something mildly successful. But what the market wants, the market wants. And I remember using Coinbase Or no, Binance. You know Binance? It's the— I don't know what it is. What do you call it?

SHAAN

It's a crypto exchange that's based in Asia. It's one of the biggest ones. I think it is the biggest one.

SAM

And at the time when I used it in 2014, when crypto was all the rage, it was really bad. We were all using it though. And same thing with this Hapen thing.

SAM

That's, that's just so crazy. And so this is just proof that like, even if your product is kind of shitty, if people truly need it and there's no other option, they're gonna, they're gonna come to you.

SHAAN

Yeah. So here's the, here's like the idea. Okay, how do you use this? There's a whole bunch of other kind of like COVID-affected businesses that are out there. And the one that we've talked a little bit about that I've actually been trying to pitch this one team that I advise to like go after is trade shows. And so trade shows are similar to conferences, but they're different in some key ways.

SAM

What's happening, everyone? Today's sponsor is kind of strange, and I'm going to tell you why. But first, let me tell you what it is. Uh, today's sponsor is Azorus. A-Z-O-R-A-S. That's one word. Uh, it's a YouTube channel, so youtube.com/azorus. Again, A-Z-O-R-A-S. Uh, it's a YouTube channel that teaches you how to master your personal finances and take actions. So if you just check it out, what you'll see is stories from inspirational people and how they got there and the lessons they've learned along the way. Hamilton, the founder, he's going to give a lot of practical advice on building big businesses, creating wealth for yourself. And as a bonus, you're going to see how Hamilton is doing it himself. He has a large mortgage company and it's pretty interesting. So go ahead, check it out. Azorus, A-Z-O-R-U-S. Just Google Azorus YouTube and you'll find it. It's a badass channel. The reason this is weird is Hamilton Keats, the guy in the video, you're going to see the founder of this mortgage company. He's a listener and he actually emailed me wanting to just do whatever I asked him to do. And I— turns out I didn't reply. I didn't see the email. So he somehow got in contact with us, asked us to sponsor his channel. I love the hustle. So check it out. Azorus, A-Z-O-R-O-U-S YouTube channel. So just Azorus YouTube, you'll find it.

SHAAN

There's a lot of people I know who've never been to a trade show and they don't know what the hell it is. They just think it's kind of the same thing as an event or a conference, and it's not, uh, right? It's this place where business happens. So you get vendors and then you get like sort of— you get wholesalers and retailers, right? You get vendors and you get buyers, and people are looking for, okay, you make this product, cool, I want to sell a product like that in my stores, my distribution. And, um, and so, you know, I've been to a whole bunch of different trade shows, and, uh, and just as a simple example, there was, uh, about I think I've told this on the podcast. About a year ago, I wanted to run a quick e-commerce experiment, a dropshipping experiment, 'cause I'd never done dropshipping and I wanted to actually try it because like part of the, dropshipping sucks 'cause of like many reasons. One of the good things about it is it's really easy to start. And so I spun up a dropshipping experiment around, I think I told you this, crystals. Did I tell you about this?

SAM

No, yeah, yeah, yeah, you did. It sounds horrible.

SHAAN

So basically there's a whole bunch of people, especially Hollywood celebrities and females like Adele and Gwyneth Paltrow and stuff that really promote the shit out of crystals.

SAM

I just watched the UFC first episode for the fight coming up, and Jared Cantoneer, the guy fighting Robert Whittaker, fights with crystals.

SHAAN

What do you mean fights with them? He keeps them on him?

SAM

When he trains, he sets them down at the mat and like— Yes. I don't know, do you use energy? I don't know what you do, but he worships them or whatever the fuck.

SHAAN

Yeah, he's a big believer in crystal energy, crystal healing, all this stuff. Frankly, I totally didn't believe in it, but I was like, "Okay, let me try this experiment." Anyway, so long story short, Uh, I'm like, okay, where do I get crystals from? I need a supplier of these. Who am I going to buy from to drop ship? And, uh, and, and I found that the only way to do this, the best way to do this, like, you can go through like kind of Alibaba or stuff like that, but the best way to find a good supplier is to go to the gem, gemstone trade show in Tucson, Arizona, that happens twice a year and has like 65,000 attendees who each pay, you know, for their ticket, they pay for their travel, they pay for their hotels, then they go, then they get there and they're basically looking to buy. And so there's huge amount of like transaction and commerce that happens at trade shows. And I think somebody could build Hopin for trade shows. And I think I've told you once about the, the experience I saw in the Alibaba app. Did I tell you about this? I had this magical experience. So the biggest trade show is called the Canton Fair. It happens in China.

SAM

Yes, it's like millions of millions of people go.

SHAAN

It lasts like 2 months or some crazy shit. It's like hundreds of football fields long. So you like start on one end and you're walking, it's like like, oh, we make socks, and there's like 2,000 sock manufacturers. And then like you get, you get out of the sock part, it's like, now we do pants, and then you like find 100 pant suppliers, and then it keeps going. And you know, by the end you're at electronics and like dildos and crazy shit. And so the Canton Fair got shut down this year, obviously, because of, you know, the quote-unquote China virus. And so they were like, okay, how are we going to do— like, how are we going to do, uh, how are we— how are Chinese manufacturers going to still do business? And so Alibaba, in their app— and you know, I'm probably one of the only people that has Alibaba on their like homepage of their phone. I opened it up one day and it was like, "Trade show happening now." And I clicked the button and it took me on this virtual escalator. And it's like, "What floor do you wanna get off at? Electronics, fashion, babies, like, you know, food?" And so I hop off at electronics and it loads basically like a TikTok screen. So it's like a live video, full screen of this woman and she's at her booth at the actual fair, but there's no guests. So they lined up all the vendors in booths. The booths are like 10 feet apart, so they're all socially distant. Each person had a webcam in front of them, like a setup webcam by the, by the trade show, and they were doing a live stream with their products. And then I could be— their catalog was at the bottom and I could touch an item on the catalog and like inquire. And then she would, she'd be like, she'd see it on her screen and she'd pick it up and be like, oh yeah, you want this foot massager? Yeah, look, it's pretty good.

SAM

It was a real lady.

SHAAN

It was a real person live. Yes, exactly. And so I'm touching her catalog and she's showing me what items that they have and like pointing out the specs. I could ask a question, be like, oh, like, you know, what's the qual— what's the price per unit on this? And she's like, well, I'd love to talk to you. Like, hit the exchange business card button and then we'll be able to DM each other. Um, but for now, you know, roughly we have 3 models, the premium and this and that. And I'm like, what the fuck is going on? I didn't need to fly to China. I didn't need to go to the Canton Fair. I didn't need to like, you know, get an upset stomach from eating food, you know, in China for the next 3 weeks. This is amazing. And so I was like, this is what— like, okay, Alibaba did that for their own suppliers, but like, who's gonna give that to the Tucson Gemstone Trade Show? So I think that's a great idea, uh, that I've given away for free.

SAM

Bored. You want a history lesson here? Please. I asked a buddy to look this up. This is what I do. You know what Comdex is?

SHAAN

Never heard of it.

SAM

Okay. So you know who Sheldon Adelson is?

SHAAN

Yeah. He's like a Vegas casino guy, right?

SAM

Yeah. So Sheldon Adelson, pretty controversial because he's very, very, very pro-Israel to the point of like, I think he's one of the biggest funders and he like buys newspapers in order to promote Israel stuff. So a little controversial for that reason. But beyond that, he— what did he start? Was it the— does it say on here? Was it the Bellagio? Whatever the biggest hotel group in Vegas, he started it. He's probably worth $30 or $50 billion.

SHAAN

He started the Las Vegas Sands Corporation, which I think owns, like, you know, a bunch of— owns Venetian. It owns—

SAM

yeah, so Sands, which is like one of the largest hotel groups in the world. It's basically casinos and hotels. They have the LA, the Sands China. They have like everything, whatever. He's just a big boss. The way that he started that was he started this thing called Comdex, which was a trade show. It stood for, it was like personal computers. He started it in the '80s. Eventually he sold it for $1 billion to SoftBank and it was renamed CES.

SHAAN

Ah, okay.

SAM

And I learned about him because I was very curious about him. And he, so he started this trade show business and it got to be so big big that in the '90s or in the '80s before Vegas was— I mean, it was right when Vegas was kind of taking off. He was like, "Man, we got to build our own hotel to house all these people." And so he built, I think it was the Las Vegas Convention Center, and then he built a hotel. And that is how he got into hotels. It all started with trade shows. And what he said, he goes, "People never understood this jump from trade show business to hotel business." But he goes, "They're the same thing. In the trade show business, I'm in the real estate business." and I'm selling real estate to vendors at X dollars per square foot.

SHAAN

Look at this picture. Doesn't this guy just look like a 33 billionaire?

SAM

Yeah. I mean, he's known for being super cutthroat. I mean, he's just like a poor, hardworking immigrant who takes no shit. So good with the bad.

SHAAN

Anyway, He also made the largest single donation to Trump, $5 million.

SAM

Yeah. He also bought a Las Vegas newspaper and they say that he did it just to promote Israel stuff, which no judgment there. I'm just saying what he's being accused of. What he's known for. But pretty interesting guy. And it all started with trade shows. So I'm very bullish on trade shows. I love trade shows. I've written about it on Trends actually a lot. There's so many companies that are way bigger than you think. There's this one guy who started this business called Money 2020. Have you heard of that?

SHAAN

Yeah. That's the— isn't it kind of like the fancy— I thought it was like a conference. Maybe I got that wrong.

SAM

It's a trade show. Okay. Yeah. And it's for people like Stripe and anyone in finance tech. And he sold it for $250 million, 2 years after starting it. And then he did it again with ShopTalk. You know ShopTalk? I've heard of it. And it's a former tech guy. This guy and his partner worked at Google and they were techies and they go, "Oh, fuck this. Let's try this trade show thing." And they just created this template.

SHAAN

Okay. So walk me through it. So what's the— I know you've written about this. So there's a blog post you wrote, I think for Trends or maybe somewhere that—

SAM

Yeah.

SHAAN

If you go to—

SAM

I'm going to plug it. Go to Trends, sign up, get the dollar thing, and then type in trade shows.

SHAAN

So give us the— How do they make their money? Is it the attendee ticket? Is it the vendors' booths?

SAM

So you do it one of two ways. What you do is you get either the tickets or the vendors to pay profit or to pay your costs, and then you make the profit off the other half. Right. And so what you'll do is it's all about unit economics. So you say, what would the average sponsorship be? Now, how do I get all of them here? And then how do I get vendor or attendees to make it worth their while? And so for example, some events, This is not like a conference. You don't always want to do a conference where it's like you charge $5,000, like a TED Talk. You know, TED doesn't make profit. You know, that event, that doesn't do that well. I mean, it makes good revenue, but it doesn't like make that much money. The real money's in the trade shows. And the goal is that you have to make it in the— so the speakers at your trade show, all those do, all those do is pull in like-minded people, and then all the money is going to be made over the transaction. So you need people to gather in order to transact. If you don't have that, it doesn't make a lot of money. HustleCon was a good conference, but it's not massive because there's no transactions. You have to have that transaction because you have to justify it to the vendor that if you come, you're going to get more business. Therefore, it's very easy for me to say it costs $5,000 a day for you to attend.

SHAAN

Right.

SAM

Right. And so the economics typically are that the, vendors that you pre-sell pay for the hard goods of the event, and then all your profit comes on the back end with the tickets.

SHAAN

Right. And now let's say you're, you're my friend James, and James is a— James hears this idea. He's like, oh shit, I heard Sean and Sam talking about trade shows and the Hoppin $2 billion. Oh, let's smash those together. I'm going to build the trade show, you know, app, that Alibaba thing that sounded cool. How would you go about actually, where would you go from there? You get the idea. Give me your next 3 moves.

SHAAN

Well, that's to run a trade show. I'm saying, let's say you want to be the hop-in-to trade show providers to say, hey, use this for your trade shows. How would you go about that? Well, you have to help get liquidity.

SAM

And what liquidity means is eyeballs or attention of the right people on your computer screen. And you have to make it really easy for them to transact. So what would I do? First of all, I wouldn't do this as a Zoom thing where you are just sitting there watching people talk. That is not what I would do. I wouldn't just make a conference online. You'd have to reimagine the experience sort of like Alibaba did. What would I do? It's really hard, I will say that. I do think it's a multi-billion dollar problem. I don't know. What would you do? Let me think.

SHAAN

I think the first thing I would do is I would be like, "Okay, who are those guys that did ShopTalk and Money 20/20? Sounds like they came from tech and they do trade shows, so maybe I should talk to them." What I would talk to them about, I'd say, "Hey, what are you doing for your trade shows in 2020 and 2021? Are you guys still doing it? What does your current alternative do to the COVID situation? Has your business been affected by the fact that people are afraid to travel or not willing to travel?" or your venues might get canceled if there's an outbreak or whatever. So I would first try to understand that. So I would try to talk to maybe 5 trade show organizers and I would ask them about how their business is doing and what's at risk due to the changes.

SAM

Then I'd— and by the way, to piggyback off that, I would not talk to the most popular. What I would talk to is the apartment— Southern California, Southern California Apartment Rent Landlords Trade Show. I would talk to the crystals trade show. I would talk to—

SHAAN

Right. Not CES, not Money 2020, not whoever. Right?

SAM

And in order to find those, you look up the company Informa and you look up the company— I forget. There's a couple of them. One, if you Google Blackstone trade show acquired, there's a company that Blackstone for trade shows just bought. I would look at all the boring ones.

SHAAN

And so you find these boring, maybe start with the small ones. I would start first talking about the problem, see if this is even a real problem, see if they're interested in something like this. Um, see if, see if their business is being affected. If it is, then I would try to figure out how do I attend a trade show. So I would be like, what's the next trade show I could attend, uh, to actually just go observe this? And then the third thing I would do is I would scrape a list of as many trade shows as I can find, and I would cold email them and I would say, hey, um, I, you know, uh, I, I, I heard about, you know, your trade show looks awesome, uh, but you know, with COVID I know that things are quite uncertain, uh, have you thought about taking your trade show online or doing a digital trade show you can actually get more people to attend, make more money, and, you know, have way less cost and risk. Um, let me know if you'd be interested in, uh, in doing that. We're, you know, that's what we do as a company. I'd love to talk to you about it or show you how we do it. And I would try to, you know, see what the response is to some cold email to a list of, you know, 100 trade show organizers. And then I think after I did all that, I would know a lot more. I'd know that this is either a terrible idea for these reasons, or Or it's a good idea, but it has this big risk or this big obstacle, and that's what I need to focus my energy on overcoming.

SAM

One thing that all these event people are turning to, and I think it's a great idea, is they're turning their events into online communities. And I think that's the way to go. And I will say that there is an interesting opportunity there, but the downside is that you're competing with Facebook and they're doing a very good job at that. So it's an interesting problem.

SHAAN

Yeah, I like it. Okay.

SAM

What else? You want to move on?

SHAAN

What else we got?

SAM

Yeah. You want to talk about, okay, so here's, I will first, you have this thing called Astro and I, and I kind of, I got a story about that. The founder of Astro was introduced to me via cold email, like in cold intro. And the guy who introduced me, I don't know him. And I was kind of rude to him. I was like, do I know you? Did I say this intro was okay? Uh, I was in a bad mood, so I hate when people do that. But so that's how I heard of Astro. What's Astro? Do you want to talk about that?

SHAAN

Uh, yeah, I actually— I wrote that a while back, so I don't really know too much about it, but it's basically— it's a debit card to support creators. Um, and so, you know, I don't know what they're— um, there's a few people that are trying to do this, basically trying to provide financial services to creators, whether it's like funding, or it's like a Patreon-type service, or it's this, which is a debit card for creators. Or like, how does a YouTuber get a— buy a house? Well, the traditional banks don't know how to value their, their YouTube channel. They can't get a mortgage. So like, maybe we could do mortgages for creators. Like, I think that's a very interesting space, but it's one of those where my spidey sense starts tingling and it says, I think this sounds like a good idea and maybe a bad idea. And so, uh, that's, that's where I'm at. It's not a very informed opinion.

SAM

In. I hear you on that, and I would agree that that could be the case in some of these examples. But let's play the other side, which is why it is interesting. And I'm going to be a little ignorant here, but I think the way the business model works is that Mastercard gets what, 2% per purchase?

SHAAN

Right. There's some exchange fee or whatever they call it.

SAM

So then is the way this business works is that Astro or another credit card partners with Mastercard and goes, hey, Mastercard, you guys take 2% Give us 1%. Yes.

SHAAN

And I'll get you more customers.

SAM

And we're going to layer. Yeah. You think that's how it works?

SHAAN

Uh, okay. So I think in general, that is a model that a lot of these guys use. I just went to the website, so I had it a little bit wrong. Uh, this is actually more interesting than I thought. So what it is, is, uh, okay. So we could do this. For example, we could issue an Astro card to any of our fans. And what it says is, hey fans, as you, if you want to support me, just get the Astro card. As you go about your daily life, you can assign that some of your value, like of what you're transacting, should get shared with me. And so they're taking some of that margin that they get, the, you know, the sort of these fees, and they're sharing it with creators. Um, and so as a fan, no extra cost to you, and you get to support your favorite content creators.

SAM

That's, you know where that idea is stolen from?

SHAAN

No.

SAM

Um, so Adam, a lot of people do this, but Adam Carolla was famous for doing this, was he had this home, this website called adamcarolla.com/amazon. Amazon. And what he did was he put his referral link on his— and he goes, now remember, listeners, if you're going to buy anything from Amazon, go to my website, click through, because the way Amazon used to work, it might have been up to 5 days. So if anyone clicked on your referral link and bought anything within 5 days, you got— it used to be 7%. And so he always used to— Adam Carolla, for those who are young. Younger, he was like Joe Rogan before Joe. It was like Howard Stern, maybe Adam Carolla, then Joe Rogan. I mean, he was the guy. He would always say, "Click through to adamcarolla.com/amazon. You help support us. You put a little bit of wind in our sails," which I stole that line. That's what he used to do. So I think this is an interesting idea because I used to click through and buy it. But clicking through and buying on Amazon is a lot easier than applying for a debit card.

SHAAN

Right. That's hilarious. I'm reading an interview about it right now. It says, "How did the Amazon relationship come about? Did they approach you?" He goes, "I wish I knew. I think we approached them. I think our salespeople approached them and basically said, 'If we send people your way, can we get a rev share?'" That's Adam Carolla talking. I wanted to see how much revenue he made. I bet he made a shit ton. He has a huge audience.

SAM

He was the number one podcaster, and that's what he would do all the time. This was Adam Carolla is actually really innovative. So he started doing paid podcasts 3 or 5 years ago, maybe 10 years ago, actually. And he has his own feed. He had this thing called Mangria, which is the man version of sangria. He would call it Mangria. And he's cool, man. I love Adam Carolla. He's interesting.

SHAAN

I don't find him funny, but I like a lot of the stuff he did. I don't like listening to him, but yeah. You know what's got— okay. Here's a this is just a, you know, on-the-spot idea. Okay, so what if there was a Chrome extension, right? Like Honey, you know, Honey, big popular Chrome extension app, saves you money. What if there was a Chrome extension that basically was like, once a month, your favorite creator can recommend a product. And basically like, for example, I just bought like this, let's say I bought this Joby tripod, or I just bought this, you know, writing thing called, I forgot what this thing's called, Remarkable, the Remarkable tablet. And let's say I loved this thing. Um, I'm trying to remember the last product I really, really loved, but let's just say I really love that product. I can basically make that my product of the month and I refer it and I basically have a chance to kind of like put a little video and, uh, it's 30 seconds of me showing the product and saying why I love it. And you know, I do get an affiliate kickback on it, but I'm only able to promote one product per month as an influencer there. And so, you know, I'm sort of selecting what I what I think is the best product that's improved, you know, quality of my life recently. And, uh, and so anybody who installs the extension, basically they follow— like, let's say I promote it, it installs it, it follows me, but then it would also see you and like 10 other people that are like also on the network that I could follow if I want to get their recommendations as well. And we get a, we get a share of, of that.

SAM

It's in— it's interesting. The best example of this that I've seen is this this website called— I forget what it's called, but basically they work with all the YouTubers. And I guess a common question amongst the YouTubers is, where— what shirt are you wearing? Or what camera?

SHAAN

What microphone is that?

SAM

Yeah, yeah. And so they made this website, and all the YouTubers put it in their profile where they like click to see my gear. And they have like a Pinterest page that says like, here's what I use for everything, here's the clothes I was wearing. And people click through and buy. And, and it's really cool because Casey Neistat had a pair of glasses and I was like, damn, are those special edition Ray-Bans? Or did he like, how did he do that? And so I like looked at it and then, you know, when we were doing this podcast, I was like, what mics are all these people doing? But the problem is, is that with this affiliate model is Amazon just changed their, their structure and they just on a whim cut it in half.

SHAAN

Right. Okay. So here, here's a different, here's a different model of this. Have you ever heard of the company G Fuel?

SAM

No, but I like that.

SHAAN

So G Fuel is, uh, is an energy drink that's, that's marketed towards gamers. And so it's big on Twitch. Twitch, and, uh, I think they were doing— I don't remember the exact number. I met the founder. It was like over $30 million a year in revenue. It might have been $80 million or something like that. It was, it was pretty substantial. I know for sure it was over $30 million. I think it might have been more. And, uh, and he built the whole thing just straight up. So what he did was you go to the top— he went to the top Twitch streamers. Um, I don't know if this is the beginning of how he got it started, but like he created an energy drink, which is not that hard to do. He branded it as G Fuel, as in Gamer Fuel, I think it stands for. And then he went to the top streamers, he was like, like, look, you're gonna have your own flavor and your own shaker, uh, that this thing comes in. And so like, uh, I— and you're my influencer and you need to put this in your Twitch bio and whatever. And at that time, Twitch streamers were like underpriced arbitrage. They had a lot of fandom, a lot of audience, and, uh, traditional sponsors didn't know how to work with them, or they were like just putting up their logo and, uh, not like a real product. And so they would send these guys tons of stuff, so they'd be drinking it on stream, that you'd see them drinking it and, uh, they basically made Gatorade but for esports instead of sports. And, um, so I think you could do the G Fuel model for a bunch of other things. And whether it's like any other product that fits that lifestyle, um, or it's something like what you're talking about where it's your gear. So I think somebody could make a, uh, a D2C company that basically creates pre-made kits. So I could get the Nike— the Casey Neistat, like The— it's just a box of all the stuff you need to have his setup. And, um, we pre-made— so, so partner with the influencers and say, hey, you get asked about your gear all the time, just put this here that says buy my gear. And you can buy my gear, it's a pre-made box, and it comes with a video like instruction about like how to set up the Casey Neistat like setup, or how to set up the DrDisrespect setup, or whatever it is.

SAM

There was a—

SHAAN

okay, so not affiliate links, like you got to go D2C, you got to own the relationship, and you got to be selling selling a box that's like $100 or more worth of value because somebody wants to become a creator.

SAM

Look up Quarterly Box.

SHAAN

I'm familiar with this one. I thought this was a good idea, but I don't think it took off.

SAM

It crashed and burned. I think it was called Quarterly Box, and it was like smart people would send you a box.

SHAAN

Tim Ferriss had a box, and I remember being like, oh cool, Tim Ferriss has a box. It was, it was when the box trend was getting big, and this was like, what if your influencers could pick 5 products and you'd get it every quarter in a box? That was the concept.

SAM

It's a hard business. It's a hard business.

SHAAN

It is a hard business, but I know so many box companies that do amazing, right? Like one of our listeners, uh, Leland, who does Bumpboxes, uh, that business crushes. He's great.

SAM

Bumpboxes?

SHAAN

There's another one called CauseBox. But CauseBox fucking crushes.

SAM

Means it gives you— is Bumpbox pregnant?

SHAAN

Yes.

SAM

Like baby bumps for the mom or the baby?

SHAAN

Both. It's like products that you're gonna need through your pregnancy and beyond.

SAM

And so like, okay, so that serves a need Sodas, that serves a need, and a little bit so does the pets one.

SHAAN

Look up CauseBox. Go to, go to, go to cause, like, like, like for a good cause, uh, causebox.com. This business does like over $20 million a year in revenue. The metrics are amazing. And, uh, it's basically like we put well-made products in this box, and these are all like, I don't know, like either like ethically sourced, cruelty-free, uh, you're supporting the cause somehow. We donate, you know, go a fridge to somebody in Africa every time you buy whatever. There's some story like that. This business crushes and there's nothing special about it in that sense. Yes, there's failures in boxes, but there's also successes for sure.

SAM

What's that company that started as a newsletter and eventually became a monthly box and they make like $500 million a year?

SHAAN

Started as a newsletter?

SAM

It's not FabFitFun, is it? Yeah, that's it. Yeah, that's the one.

SHAAN

Yeah.

SAM

Dude, it started just like my company as a newsletter and now they do like, I don't know, Google's of this. Where's the HustleBox?

SHAAN

I think it's $200 million. I think it's $200, which is still insane, but.

SAM

It's insane. I don't know. We need a HustleBox. I either need to launch a HustleBox or a credit card. That's what it sounds like. I'd rather go with the credit card.

SHAAN

Yeah, exactly. But you've been talking about the credit card. Why don't you do the credit card? We talked about that like 3 years ago.

SAM

I don't know. I just haven't gotten around to it.

SHAAN

I should. I've been doing this podcast instead.

SAM

Fuck it. I should launch a— Call out to any listener who wants to build a credit card. I think we should. I think that credit card is actually kind of interesting. I saw this other credit card.

SHAAN

Y'all could have been Brex if you had the vision, right?

SAM

No, I think the vision's simple. I think it's more like the chutzpah.

SHAAN

Yeah, you know what I mean? That's the hard part. If you had known that that's what— that the market opportunity was really as that big to do the credit card for startups, and that if you went balls to the wall, it'd be like a multi-billion dollar company, you would have done it, right? Like, of course, hindsight's 20/20. Nobody knew that shit ahead of time.

SAM

But there's another good one where— and this woman who we interviewed to work here, I was like, "All right, impress me. What's your ideas?" And she showed me, she was like, "There's this company that's doing a credit card and they work with MasterCard. And what they do is they tell you the carbon footprint of each purchase." Which I— that's not important. That's not really important to me. But for a lot of companies, it's important because I think you can get special status if you have a low carbon footprint. Print, um, which is kind of interesting.

SHAAN

I think some customers really care about it. Um, yeah. Oh, by the way, you should still do Brex. You should still just do that exact same thing. There's a lot of people that don't use them yet, and there's other competitors, but like, whatever. You should still do that business.

SAM

I think it's cool. Is Brex doing—

SHAAN

I want to buy The Hustle, and I want to do these businesses on top of The Hustle.

SAM

Here's the problem. It's not a problem, but The Hustle like any company. Well, no, I mean, because we're an audience company. The thing is, is that anything that we launch will at least do mildly okay. There will be 2,000 people who buy everything we do no matter what. 10,000 people more likely than not. The problem is, is that you have to prioritize or spin out. Do you know what I mean? It's all about focus, which is, I mean, you have a lot on your plate. Are you focusing on it?

SHAAN

Am I focusing on one thing?

SAM

No. And what's better, not focusing or focusing?

SHAAN

Trick question. Focusing.

SAM

Yeah, for sure.

SHAAN

For sure, focusing is better. To me, there's this— I don't know if you've ever seen in design thinking, there's these two phases. Those guys from IDEO and the people who are in the design thinking world, they have this concept of diverge and converge. It's this little diagram of first you diverge, you go broad, and then you converge and you settle on the solution. And so in a brainstorm, We say, "All right, we're diverging right now." And that's the time where like any idea is a good idea. Don't filter anything. Don't say, "Well, no, that's bad because of XYZ." Like we're just trying to get all the ideas out there. And then when we converge, we're trying to actually like filter down and get laser focused on what we're actually gonna do. And so I think that in life that happens too sometimes where sometimes you dabble and sometimes you diverge and sometimes you spin up a few experiments and you let things get a little bit messy and you don't focus. And then you go through periods of laser focus after that once you realize what you wanna do. And for me, I went 6 years of laser focus straight to a period of experimentation and dabbling where it's like, I'll start a podcast and cool, I'll invest in companies and I'll try these things. And then I'm going to trim and cut and focus once I learn about them.

SAM

I agree with that. I mean, I agree with that. I think that acknowledging that you're unfocused because you're trying to figure out what to focus on is totally a great plan. Are you learning— what are you going to focus on? What's going to be the thing?

SHAAN

Okay, so my rule is like an 80/20 rule. 80% of my time and energy and focus goes on my main business, and 20% is going to go on my side hustle or my hobby. So for me, my side hustle or hobby is content production, whether it's this podcast or my newsletter or whatever else. And then 80% is on the main thing, which today is Twitch, right? That's like my main day job. And so So even over— so I like that balance. Um, and so over time, you know, that's what I want to get to. Like, I don't think in the long, long run Twitch is going to be my 80%, uh, but for now it is. And when that switches, it'll be like my business. Whatever my business is will be my 80%, and my 20% will always be content and audience stuff.

SAM

In our last 10 minutes, I'm gonna ask you a question that's somewhat related. It's gonna not seem related, but it is. Is, but do you think about what you can make that will last 100 years? For example, when you were working with Blab, did you think, "We just got to get traction and make it work," or did you even at all think about longevity?

SHAAN

No, I did not. Longevity in the sense of I thought longevity meant is this going to be around next year? Do I want to spend 2 years on this? Could this be a 5-year arc? Definitely not the like 100-year thing. And I think when CEOs say that, like I remember the CEO of Evernote said that, oh, we're trying to build Evernote as— we plan this out as a 100-year company. And, uh, that shit sounds good and that's cool. I don't think that's actually like that functional, like on a data basis. It's definitely not at the early stage. Like, it's not that, that great of a question. There's many better questions to ask yourself. Um, and I think for the most— let me change the question. When people think way.

SAM

Let me change. I agree with you to say like Evernote, but here's why.

SHAAN

By the way, he's working on some other shit now and like, you know, sure, the company might still be around. It's been like outstripped and outflanked by Notion and others. Yes.

SAM

And here's why. Here's why he's working on something else is because he raised all this money and that company is no longer his.

SHAAN

Okay. Maybe that's why.

SAM

Like, for example, what I've been thinking about is how do you create something? And it doesn't have to be the same thing. I just learned about this HR software software that was built in 1880 originally as they did it just by paperwork.

SHAAN

It was a sewing machine.

SAM

Right. It just changed from one thing to the other thing. And there's something I've been finding incredibly fascinating about just compounding growth and how do you make something that, for example, my father-in-law owns a moving company and he bought it from someone. So this moving company has probably existed for 50 years and we'll see with people getting laptops, there's less commercial stuff for them to move, but someone always needs to move. And I think, what can I make that there will be demand for the next 50 to 100 years? It's kind of interesting. Yeah.

SHAAN

I think that's a good one, which is just like, is this a fad? Or is this something that the demand for this will always be around? Bezos has this thing where he's like, instead of— because people always ask Jeff Bezos, where do you see retail going? Where do you see e-commerce going in the next 10 years? He's like, look, we try not to predict the future as much as We predict what's not going to change. Customers are not going to want slower shipping. They're never going to stop wanting faster shipping. They're never going to stop wanting the best prices. They're never going to stop wanting ever-increasing variety of choice for what they can buy. They want to be able to get all this stuff. So those are the things that are not going to change. We're going to spend the next decades making shipping faster and faster, getting prices lower and lower through economies of scale, and making sure that we sell all the products that people want to buy. I think I think that's a, that's a, that's a really powerful way of focusing the company is like those three, those three levers we can pull to infinity and our customers will thank us and have ever— he's like, the best thing about customers is they have high standards and they, you know, um, they're never happy. And so, you know, what, 2-day shipping now, but like when we have 2-hour shipping, 2 days will feel like an eternity. And then they'll want 20-minute shipping and then they'll want 2-minute shipping is like where we need to get to. So I think that's like a cool way thinking?

SAM

It's a good thing to ask because I'm noticing something. So our company, our main thing turned 4 in May, and I'm like, man, like, I wish I would have done it this way from the beginning. And I'm like, well, what can I do now? What, what can I do now that's the beginning that in 4 years I'm going to be like, yeah, this was the right way to do it? What about 10 years? And then I'm also doing this other thing where I'm living in Airbnbs, and I'm like, man, I've bought so much furniture and thrown it away over these What would happen if I either A, just bought close to nothing and B, only bought stuff that would last for 50 years? Would I be happier and richer? And I think the answer is yes.

SHAAN

Right. Yeah, I like that. Okay, so your question triggered a bunch of thoughts in my head. One other way of looking at that question is like— I'll tell you the ways I ask questions like that. One I ask right now is, is this a finite or an infinite game? Have you ever read that book, Finite and Infinite Game? Games. Uh, truth be told, me neither, but read the first 20 pages and got the concept. Um, basically, you know, like, a finite game is one— like, uh, like basketball is a finite game. There's a fixed set of rules. There's the, you know, 94-foot court, 4 quarters, 12 minutes each, uh, 5 players on each side. And you're trying to— the, the game ends at a certain amount of time. You're trying to win. That's the point of the game, is to win and achieve the outcome. And then you have, like, infinite games. Like, a relationship is more like an infinite game where it's like—

SAM

or like Monopoly.

SHAAN

Yeah, Risk. Um, you know, it's a game that you intend to play forever. The rules are ever-changing. You play for the sake of playing, not for winning. Um, there's no such thing as winning. And like, uh, I think it's a really powerful concept because you want to play more infinite games, um, for two reasons. One is when you're playing a finite game, you're playing for an outcome. When you're playing an infinite game, you're playing for the sake of play. Like, that's how I think about you and me in the world of business, right? Like, we just— it's play to us. We enjoy doing it. We enjoy talking about it. We enjoy investing in it. We enjoy all factors of this. It's an infinite game that we're just gonna keep playing regardless of what outcomes we're getting. And then you think— and then when you play infinite games, you have to be highly adaptable to rule changes and stuff like that. So a similar way of thinking about that is when I do a project now, I think, if money was no object, if I had $100 million, would I do this? And that's a question I asked this guy who— he got acquired by Twitch also. Their company got acquired for, you know, over $100 million, and he was still at Twitch 4 years later, and I asked him, I said, why are you still here? You've surely— you've vested out by now, um, you know, I know you didn't get that whole sum of money, but like— and he was like, oh, I love it here, I love the job, blah blah. And I was like, I know this guy's job was like very like stressful and like hard, like a lot of work and limited in power. Like he wasn't in charge of the company, like he didn't have full autonomy. He was working on like, you know, backend infrastructure stuff and like kind of compliance and security You know, gnarly things, not like what most people think of as fun. And so I go, I was like, so why are you here? And he's telling me, oh, I love it, I'm growing, I love my team, I love the customers, I love the industry, blah, blah, blah. I asked him a different question. I go, let's say you had $100 million in your bank account tomorrow, would you show up to work here? And he goes, well, you know, I was like, no, would you like, would you continue to do this job if you had $100 million? He goes, well, no, I would probably go build a video game. I was like, oh, okay. So like you're here for the money, right? Like all those things you said are true, But I just changed one variable, the money. I didn't change any of those other great things you said, and now you don't want to be here anymore, right? And so like, it's okay to be honest. Like, I do a lot of shit for the money, but as I started to think about it, I asked myself, what would I do if I had all the money? And then like, I should just do that thing now because the money will come anyways, regardless of which path I go down. And, uh, I think that's hard to stick to that, but I do think that's the right advice from myself?

SAM

I ask myself that question all the time and I always get depressed. I'm like, I don't know. I don't know what I would do. Like, I, like, all right, let's see. Like, if you have $100 million, like, I think I would buy a really fancy car and a very small house.

SHAAN

Big car, tiny house.

SAM

Okay. What else? Well, like, cause like, yeah, if the bigger your house, the more work it is. Sure. I don't know what I don't forget about what you would buy.

SHAAN

What would you do with your time?

SAM

I don't know. I don't have any hobbies.

SHAAN

What would you do? Like, what are some options? Okay, well, let's— Abreu, you have $100 million in the bank and you have your free time. How old are you, Abreu? I'm 27. 27. What do you do? What comes to mind? I don't know. Like, I was thinking about this the other day too. Like, I have no idea.

SAM

I think most people don't know the answer to that.

SHAAN

Don't you think we should know this, right? Because because not that we should have an answer, right? Maybe there's no answer, but like, don't you think we should think about it? Because we're working so fucking hard for financial freedom, right? And then we don't know what the hell we would do if we get it, right? It's like that Joker line, like, you know, I'm the dog chasing the car. If I caught it, you know, I wouldn't know what to do with it. Isn't that crazy to me? Like, that seems wild.

SAM

Yes, it is. I think it's incredibly crazy, but I think it's the truth.

SHAAN

I think the fun is in the pursuit. Like, there's something in the journey. Like, I told Sam, like, if you whatever sold the house or whatever, he would go and start another company. He couldn't not work at something.

SAM

For sure, I'm starting shit till I die, but it would be like what? For example, there's this guy in Alabama and he has this thing called the Barber Racetrack and the Barber Museum. He inherited his father's milk dairy business and then he sold it for $500 million and then he opened up a motorcycle museum and a motorcycle racetrack. It's a profitable venture. But I'm like, I would do that probably. That's what I would do.

SHAAN

That's cool. I like that. The guy I worked with, Michael Birch, he basically had this, right? He got all the money that you could ever spend in a lifetime. And then I observed what did he do? And he basically did, I would say, 3 things. One is he started an idea lab because he's like, dude, I'm not going to stop building new shit, but no, I'll do it on my terms. I'll never go pitch for money again. I'll just bankroll this myself. Own it. I'll hire great people that I want to hang out with. I'll build a dope office. Like, you saw the office in San Francisco. That office is amazing.

SAM

It's probably had $5 million of furniture in there.

SHAAN

Yeah, exactly. And, you know, I'll have a personal chef who cooks us lunch every day, and I'll work with great people, work on ideas, right? So that was pillar 1, was Idea Lab. Pillar 2 was—

SAM

he's like, hold on. Yeah, did that make a profit or no? No. Okay, so that was a fun thing that whatever.

SHAAN

Yes, it probably, it probably is close to— I don't know, it was close to break even. Not, not bad, but okay, you know, could have— if you just put that money in the market, it would have done way better. Yeah, so, so that was true. Um, but again, he's not trying to make money. Like, the Idea Lab would have rarely been able to move the needle for him financially. Obviously he wanted it to be a financial success, but, um, so pillar 2 was he started the Battery, which is basically he bought an old candy factory, a 60,000-square-foot candy factory, and turned it into a members club. Uh, basically designed a hotel. Like, you know, he, he always was fascinated with architecture and spaces and designing spaces places and like designed a kind of a dream kind of like hangout spot and then invited a bunch of members. And so then he was just hanging out with cool people all the time. Like, you know, some of them are like celebrities and whatnot. Like, you know, when Beyoncé's in town, she stays there. You know, Justin Bieber stays there. Leonardo DiCaprio— I bumped into him at the Battery, right? Like, that's cool. But there's also just like other, you know, like I think a third of the memberships went to like artists and like other people who, you know, weren't kind of rich and Famous.

SAM

Does that make a profit or break even?

SHAAN

That, uh, it will never break even because the huge CapEx. But on like every year, it's, uh, it either covers its cost or it's profitable. Uh, but he put a lot of money into like buying the building, retrofitting it, seismic retrofitting, and, you know, in California because earthquakes. And then, uh, went way over the top, like, you know, the elevator was a $2 million elevator, like, you know, he went over the top with everything. And so recovering that money I think would take a lifetime, but he didn't care. He basically said, I don't care if this ever makes my money back. I'm not doing this for profit. I don't want it to constantly bleed a lot of money where I start to stress. Um, so if this just breaks even once we open the doors, I'm cool. And it's done more than that. Who runs it? Uh, he went through, I think, 6 general managers before finally finding, you know, whoever runs it now.

SAM

And, uh, that was a hard part, but, you know, that's a stressful part of the job.

SHAAN

Okay, the third thing was philanthropy, uh, slash— like, I even put his angel investing in that bucket, but philanthropy. So he's probably given over $10 million to charities like Charity: Water and whatnot. He's given over $10 million just to Charity: Water probably. And I always ask him like, "What do you like doing nowadays?" He's like, "Well, I still like building stuff." He relearned to code recently because he just likes to build things. He liked working with us in the Idea Lab. He's like, "But the best thing I've ever done is the work with Charity: Water." And he didn't mean that in a fluffy way. There's no interview. I was just hanging out with him and asking him a genuine question. And he goes with them to Africa multiple times per year, takes his family there, and gets to see the impact of their work. And he's like, by far, that's the best thing I've done. And he's friends with the founder.

SAM

Where does that guy live now? Didn't he move to the Caribbean? I saw his house for sale for like $25 million.

SHAAN

He moved to the British Virgin Islands. Yeah, he bought an island in the BVI and lives there.

SAM

What a weirdo. What a cool sounding dude.

SHAAN

Yeah. And so that's cool.

SAM

Is he happy?

SHAAN

What's that?

SAM

Is he Happy? happy?

SHAAN

Uh, yeah, he was a happy dude. He was happy before, he was happy after. Like, the money was like, you know, you know, just allowed him to have cooler shirts. He has like some pretty sick shirts. And, uh, but, but, you know, for the most part, he was a happy guy before. And, uh, you know, Paul Graham, the founder of Y Combinator, he, he kind of did something recently where a few years ago where he put somebody in charge of Y Combinator and then he like retreated to the woods in, uh, in the UK, England, and like just wanted to write and I think he was either writing a new programming language or he was just writing essays and he was just living in the woods with his family. And that was his version of, "I got it all. What do I do to be happy?" And so I think for everybody, it's worth asking your question of what's your version of retreating to the woods in the UK and just being happy?

SAM

Well, we can end there. I would love to hear other people's version of the best example of someone—

SHAAN

Living your best life.

SAM

Doing whatever to make them happy after It's like there's a great story where it's like an American visits a resort town and this Mexican guy takes him out fishing and he brings back 3 fish. And the American businessman who's on vacation goes, "Man, this is a great thing. How many of these do you do a day?" And he goes, "I just do one every couple days." And the guy goes, "Why? You should do 5 a day. Then you can make this much money and then hire these And then the Mexican guy goes, "Why?" And he goes, "Well, because then you're going to grow to this much money and then this much money, and then by year 15, you're going to sell for this much money." And he goes, "Well, why would you do that? So you could sit around and fish all day." And the guy goes, "But I do that. I already do that." He's like, "Then you can relax, just fish all day and hang out with your family at night." He's like, "That's what I do currently." He's like, "All I do, I mean, I just fish and I get you one, I get me one, and that's what we eat on." Anyway, it's a great story. I would love to hear what people's examples of that are, real-life examples.

SHAAN

Our friend, uh, Suli, who's, you know, 10 times more successful than either of us, and, uh, he texted me something the other day because I showed him— I gave him kind of like a life update. I was like, hey, I'm doing this, this, and this, and here's how it's going. And he just goes, wow, like, I'm so happy for you. He goes, he goes— and I kind of was like downplaying it because, you know, I was like, well, you know, it's still a long way to go kind of comparatively to like what you've done and what you're doing. And he He was like, no dude, you're living your best life. He goes, there's two people who are living their best life, you and Sam Parr. And he goes, and so I don't know even know what he meant by that, but he says that to me about you all the time too. Isn't that like, A, it's like a great compliment, and B, you kind of want to live up to it. It's like, fuck man, what is my best life? And like, yeah, what if I, instead of comparing myself to all these people, like what if I just, what is me living my best life? What, you know, and that's what everybody's talking about.

SAM

I never know if he's being patronizing or if he genuinely is like the happiest person I've met. But he says that shit to me all the time, which is funny because his brother like wants to murder everyone.

SHAAN

Yeah. Yin and yang.

SAM

So it's an interesting family. Thank you, everyone, for listening. Leave us a review, please. We'll read them.

SHAAN

All right.

SAM

See ya. All right. Bye-bye.